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Long Lake Lifestyle, LLC

Questions

How do I contact you? 

  • Contact Name: Julie
  • Email: orders@longlakelifestyle.com

What are the deadlines for Christmas delivery

  • Oct 31st - new custom lake artwork not on current list
  • Nov 14th - adding personalization to lake maps (family name, house locator, established year of home)
  • Nov 19th - regular orders + proof approvals. (by 8:00 central time)

How long do lake map orders take to receive?

  • Orders For Existing Art Ship in approximately 12-15 BUSINESS DAYS (during holiday seasons could be longer)
  • Custom (new artwork or personalization additions) - Orders Ship Within approximately 10 DAYS OF PROOF APPROVAL (total turn around time could be 3 to 5 weeks from start to finish).  During holiday seasons allow more time (Father's Day, Mother's Day, Christmas, etc..)

The lake on the product is not my lake. Why?

The lakes on the products are just sample lakes to give you a feel of the end result. We work with 1,000's of lakes. 

Lake lists: There is 2 separate lake lists for the products.

    • Laser cut lake map lake list - Current Lakes on list
      • Lakes are always being added so if you don't see your lake feel free to email me to find out if it's been added or if it would be a custom made map.
      • Why is there a "2D Only option" after some lake names?  For those lakes we do not have the accurate water depth information.  We can improvise the water depths as needed to make any of the products work, but no water depth survey has been found.  If you have one please provide and we can make the contours correct.
    • Printed lake map listCurrent Lakes on list
    • What is the number after the lake name?  That number is how I specify the lake on my end. Please include it when you enter your lake name in the text box.

Can I add an address, family name, company name, boxes around the lake name, etc.. to a map?

Yes, you can customize your lake map to meet your needs for an additional $35.00 and a "sample proof" will be provided to you to approve.  Click on the "customization item" found under the laser cut map section as well as add the product you want customized.

Process:

  1. Place an order for the item and the extra $35.00 fee
  2. We will create the artwork
  3. I'll send you a computerized proof to review
  4. After your approval of the customized artwork then we move your map into production.
  5. Typically you will receive product 10 days after approval.

I can't find my lake.  Does that mean you do not offer it?

We can do a custom lake map for you as long as we can find a water depth survey. There will be an additional one time $35.00 new art work fee. This item is found within the laser cut map items. 

Process:

  1. Place an order for the item and the extra $35.00 fee
  2. We will create the artwork for your lake
  3. I'll send you a computerized proof to review
  4. After your approval of the customized artwork then we move your map into production.
  5. Typically you will receive product 10 days after approval.

    If I order multiple products will everything be shipped together?

    If you order products within the same category then yes (ex: laser maps). If you order a sign, laser cut lake map and a printed item these will all arrive at different times and not be shipped together.

    Where are the products made?

    All products are made in the United States (Michigan, Indiana, & Wisconsin)